Troubleshooting guide

The goal as a company is to have customer service that
is not just the best, but legendary
- Sam Walton

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Customer Support

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Troubleshooting guide

Troubleshooting guide

Possible Cause	Solution
The equipment (wireless equipment, router, switch) maybe OFF or cable may not be plugged in properly	Check if the equipment is ON. Check if the cable is properly plugged in to your PC/laptop
Main cable (uplink) is not plugged to WAN/Internet port on the router or switch	Check and plug the cable in the required port

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