Software Development:: ZANLINK ::

Telephone billing and controlling system.

Telephone bills in an organization can run very high due to the lack of appropriate systems to control the calls. Also due to the lack of accountability by people making the calls, it is also difficult to determine who is making irresponsible calls.

ZANLINK has come up with the appropriate solution to curb this problem. This solution can now bring your telephone bills considerably low by making people accountable for the telephone calls they make. You can also print daily, weekly or monthly accounts for each person and make them accountable for each call they have made.

Objective:
• To effectively control and record all calls made.
• To control who is permitted to make calls.
• To increase accountability by associating every call to a person.
• To calculate the cost of calls made in total and by every user.

Requirements:
• A PABX.
• Propriety Phone, 1pc
• An available PC that will be connected to the PABX for recording the generated data.
• An available PC (may be the same one as above) that will run the billing software
• Interconnectivity (LAN) between the 2 PCs. This is irrelevant if only 1 PC is used.

Mechanism:
Each person will be given a secret 4-digit code, which they will have to use for each call that is made. At the end of a given period, a printout or onscreen view will group all calls made by the associated PIN code. The report will hide the secret pin and print the associated staff name who is registered as using that PIN code.

Technical Implications:
There will be a cable connected from the PABX to a continuously running computer. On this computer, a software will run that will record all data generated by the PABX. This data can then be interpreted, analyzed or printed by a second software loaded either on the same computer or on another one so long as the two have interconnectivity between them, in the form of a Local Area Network (LAN).